Access & Portability
You may request a copy of the personal data we hold about you to verify its accuracy or transfer it to another provider.
Legal Protocol
Privacy
Privacy
Policy.
Effective Date
March 15, 2026
Data Stewardship
& Integrity
At Fikazoj Metrics, we operate on the principle that performance measurement requires absolute trust. As a consultancy specializing in KPI frameworks and performance measurement systems within Indonesia, the protection of personal and corporate data is not merely a legal requirement—it is a foundational component of our analytical standards.
This policy outlines how we collect, process, and safeguard your personal data when you interact with fikazoj.com. We align our practices with Indonesia’s Law No. 27 of 2022 on Personal Data Protection (PDP Law) and international best practices for professional services.
Information Scope
What we process and why
01
Direct Identifiers
Includes names, professional email addresses, phone numbers, and job titles provided via our contact or request forms. We use this strictly to facilitate consultancy inquiries and manage client relationships.
02
Technical Logs
IP addresses, browser types, and access timestamps are logged for security and diagnostic purposes. This ensures the stability of our performance measurement tools and prevents unauthorized access to our infrastructure.
03
Engagement Metadata
We monitor how visitors interact with our KPI framework documentation. This data is anonymized and used to refine our content, ensuring our legal and analytical standards remain relevant to the Indonesian market.
Data Retention Standards
Consultancy Records
Engagement data for KPI framework development is retained for a period of 5 years following the conclusion of a project, in compliance with Indonesian commercial auditing requirements.
Inquiry Data
If no consultancy agreement is reached, personal information collected via our website is purged within 12 months to minimize data toxicity.
Your Rights
Under Indonesian PDP Law
Correction & Deletion
You have the right to update obsolete data or request the definitive removal of your information from our systems.
Restriction of Processing
In specific circumstances, you may object to the processing of your data for analytical or marketing purposes.
Withdrawal of Consent
Where processing is based on consent, you may revoke that consent at any time without retroactive effect.
Governing Frameworks
INDONESIA PDP LAW 2022
ISO 27001 ALIGNED
FIKAZOJ PERFORMANCE STANDARDS